Certain buildings and windows are designed to be done from the inside of the apartments. Safety measures like doorstoppers, window cleaning hooks, etc. are used to help window cleaners when Clients do not want any exterior work, or it’s more cost-effective. Our Residential Department has an outstanding record and experience justified by 500+ google reviews and counting.
On the day of the appointment, our team will arrive to your building lobby or basement and ask for your permission to entry. Please notify your building management in advance to get the insurance paperwork prepared and remind them a day before the appointment about our visit. Once our team gets to your residence, please take a moment and do a walk through around the apartment with our supervisor, discuss the scope of the work and tell him about all your preferences and expectations. If any window is not functioning or broken – please notify our supervisor. After preparing a cleaning solution and protecting areas surrounding the windows with drop cloth and towels, we can start cleaning windows. We can start work from any room of your choice, and move according to your guidance. To speed up the process, we prefer to start from one end of the apartment and go room after room. This way no window is skipped and the risk of water spills during movements is minimized. When the job is finished, our Supervisor will make another walk through around the apartment with you to make sure you are 100% happy with the results.
Our standard Residential window cleaning team consists of two people – a supervisor and a technician. For larger projects, few teams can be mobilized to make sure the project is finished in one day.
Yes. It’s our policy for all new clients and your presence is preferable if you are an old client. Why? All our people are top professionals and don’t need supervision, but we might need your assistance if we have any questions during the work. If you can’t be present during the process, which might take few hours, please at least be present when we start the work to show us around. Alternatively, your representative (a nanny, housekeeper or real estate agent) can stay in your apartment if you are not available.
We love to listen and we are eagerly waiting to talk to you regarding your project. Get it touch with us if you have any questions.